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Hers

Women's Healthcare: Making Telemedicine Personal

Project Details

Industry

Healthcare / Telemedicine

Service

Mobile App Development

Timeline

14 Weeks

Tech Stack

React NativeNode.jsPostgreSQLTwilio VideoStripeAWSRedisSocket.io
Visit Website
hers.com
Challenge

Women's healthcare is often impersonal and inconvenient. Hers needed an app that made accessing care feel caring — not transactional.

Telemedicine exploded during the pandemic, but most apps treated patients like ticket numbers. Hers wanted something different: a platform where women could access comprehensive healthcare — from mental health to skincare to reproductive care — with real doctors who had time to listen. The challenge was building trust through software. How do you make a mobile app feel as personal as an in-office visit? And how do you handle sensitive medical data while keeping the experience smooth? 'We're not building a prescription vending machine,' Dr. Martinez said. 'We're building relationships through technology.'

Patients tell us the app feels like talking to a friend who happens to be a doctor. That's exactly what we needed.

Dr. Sarah Martinez

Medical Director, Hers

Solution

We built a healthcare companion that puts the human back in health.

Using React Native for cross-platform consistency, we created an app that feels warm, not clinical. Users start with personalized questionnaires that actually listen — no rushing through forms. We built secure video consultation features with crystal-clear quality, integrated prescription management with home delivery tracking, and created a resource library of women's health content that's actually helpful. The backend (Node.js + PostgreSQL) handles HIPAA compliance invisibly while maintaining speed. We implemented end-to-end encrypted messaging so patients can ask follow-up questions without scheduling another appointment. Every interaction was designed to feel like care, not automation.

Results

From app download to trusted healthcare partner — women now have medicine on their terms.

Hers reached 100,000+ active users within 6 months. The app maintains a 4.8-star rating with reviews consistently praising the 'human touch.' Average consultation wait time is under 4 hours. Prescription fulfillment happens within 24 hours. The platform now serves women across all 50 states with specialized care for mental health, skin health, hair growth, sexual wellness, and more. 'You built us a healthcare app that doesn't feel like healthcare,' Dr. Martinez said. 'It feels like self-care.'

Deliverables
1
100,000+ active users in 6 months
2
4.8-star app store rating
3
Average consultation wait: <4 hours
4
24-hour prescription fulfillment
5
HIPAA compliant across all 50 states
6
Zero data breaches since launch
A thank you note — for being such a awesome client